Bad user (email) or update token error with Zerigo

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knd
Posts: 4
Joined: Wed Mar 21, 2012 6:12 pm

Bad user (email) or update token error with Zerigo

Postby knd » Thu Apr 05, 2012 10:58 pm

I'm getting an immediate account lock on this error with Zerigo:
Bad user (email) or update token

My email and password are valid. Please advise

willynt
Site Admin
Posts: 242
Joined: Thu Mar 10, 2005 6:32 am

Re: Bad user (email) or update token error with Zerigo

Postby willynt » Tue Apr 10, 2012 8:58 pm

Hi knd,

According to Zerigo.com support, the password is not your account password, but the token from your account page.
Please, see http://www.zerigo.com/docs/managed-dns/dynamic_updates

Can you confirm you used the right "token/password"?

Waiting for your feedback.
Regards
William

knd
Posts: 4
Joined: Wed Mar 21, 2012 6:12 pm

Re: Bad user (email) or update token error with Zerigo

Postby knd » Mon Apr 30, 2012 5:36 pm

Ahh-ignorance is apparently not bliss! Good-to-know; dynamic updates were enabled and the token was there...I just had to use it. This resolved the issue,

Thank you. :mrgreen:


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