Administration module freezes

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ethaniel
Posts: 3
Joined: Wed Sep 23, 2015 4:28 am

Administration module freezes

Postby ethaniel » Wed Sep 23, 2015 4:30 am

When I click on the icon in the traybar, the administration module window opens but is non-responsive. In the bottom left it say "Not connected".
See screenshot.
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willynt
Site Admin
Posts: 242
Joined: Thu Mar 10, 2005 6:32 am

Re: Administration module freezes

Postby willynt » Thu Sep 24, 2015 3:26 pm

Hi Ethaniel,

Not sure how familiar you are with TaskManager.
But is there any chance you can generate a dump and send it to me?

- Start TaskManager
- Go to the "Details" tab
- Right-click on "DUAdmin.exe" process and select "create dump file".
- Send me the dump file.

If it's too big, feel free to upload it to a public dropbox folder or similar.

Thx
William

ethaniel
Posts: 3
Joined: Wed Sep 23, 2015 4:28 am

Re: Administration module freezes

Postby ethaniel » Fri Sep 25, 2015 6:42 pm


ethaniel
Posts: 3
Joined: Wed Sep 23, 2015 4:28 am

Re: Administration module freezes

Postby ethaniel » Mon Sep 28, 2015 12:16 am

I think I figure the problem out. I was playing with windows tcp/ip tuning parameters and forgot that I set "netsh interface tcp set global autotuninglevel=experimental". This somewhat fucked up my tcp ip connections.

Weirdly enough your app did not respond to connection problems correctly. Something possibly that you might want to look into.


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