DirectUpdate 4.6.6 not working with new zone edit site

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jfeyes
Posts: 4
Joined: Fri Apr 29, 2011 11:06 pm

DirectUpdate 4.6.6 not working with new zone edit site

Postby jfeyes » Sat Apr 30, 2011 3:49 pm

Direct update is failing to log in to one of my zone edit accounts, it was working but now it is failing here is the log:
[INF]- 30/Apr/2011 09:19:27 - Account "LyonLusitanos" updating with IP 71.126.6.11...
[DBG]- 30/Apr/2011 09:19:27 - Account update: DNS service acquiring...
[DBG]- 30/Apr/2011 09:19:27 - Account update: DNS service acquired
[DBG]- 30/Apr/2011 09:19:27 - Account update: updating...
[DBG]- 30/Apr/2011 09:19:27 - Account update: preparing request...
[DBG]- 30/Apr/2011 09:19:27 - Account update: preparing request done
[DBG]- 30/Apr/2011 09:19:27 - Account update: sending request...
[DBG]- 30/Apr/2011 09:19:27 - DynServiceURL::SendRequest URLCreate ret=0x00000000
[DBG]- 30/Apr/2011 09:19:27 - Account update: starting URLSend...
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend creating URL...
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend creating URL done
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend sending URL... err=0x00000000
[DBG]- 30/Apr/2011 09:19:27 - in SEHTTPConnectionData::Send, before MakeConnectionReady
[DBG]- 30/Apr/2011 09:19:27 - SEHTTPConnectionData::MakeConnectionReady, dummy read done
[DBG]- 30/Apr/2011 09:19:27 - SEHTTPConnectionData::MakeConnectionReady, done with err 0x00000000
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend sending URL done with err=0x0000006e
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend auth proxy loop begin
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend auth proxy loop end
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend auth loop begin
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend auth loop end
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend reading data...
[DBG]- 30/Apr/2011 09:19:27 - Account update: In _URLSend reading data done: 1541 bytes
[DBG]- 30/Apr/2011 09:19:27 - Account update: URLSend done, ret=0x8184006e
[DBG]- 30/Apr/2011 09:19:27 - Account update: sending request done with err=0x8184006e
[DBG]- 30/Apr/2011 09:19:27 - Account update: update ended with ret=0x81850191
[ERR]- 30/Apr/2011 09:19:27 - Account "LyonLusitanos" update failed. - Error 0x81850191:Access denied. Invalid login/password.

I can log in just fine with same credentials at zone edit via manually typing in the following:
http://dynamic.zoneedit.com/auth/dynami ... .11&type=A
then I get a log in dialog where I enter the same credentials stored in directupdate. I then checked the response body and I get:
<SUCCESS CODE="201" TEXT="No records need updating." ZONE="lyonlusitanos.com"/>
The no records need updating is because I did it manually earlier.

Here is a screen shot of the misbehaving account page:
directupdate1.png
directupdate1.png (60.41 KiB) Viewed 24805 times

willynt
Site Admin
Posts: 242
Joined: Thu Mar 10, 2005 6:32 am

Re: DirectUpdate 4.6.6 not working with new zone edit site

Postby willynt » Sat Apr 30, 2011 6:19 pm

Hi,

Could you zip the "Dump" folder (in the DU install folder) and send it to me?
It will help me diagnose the problem.
(Don't worry, not password are dumped!)

Thx
William

jfeyes
Posts: 4
Joined: Fri Apr 29, 2011 11:06 pm

Re: DirectUpdate 4.6.6 not working with new zone edit site

Postby jfeyes » Mon May 02, 2011 3:14 am

I have sent the folder contents to you. I had a peek first and I see that account2.html is showing:
<!-- URL: http://clyon:*****@legacyddns.zoneedit.com/auth/dynamic.html?host=lyonlusitanos.com&dnsto=71.126.6.11&type=A&park=0 -->
It should be using the dynamic.zoneedit.com URL. I do have it configured correctly, see screen shot above.

willynt
Site Admin
Posts: 242
Joined: Thu Mar 10, 2005 6:32 am

Re: DirectUpdate 4.6.6 not working with new zone edit site

Postby willynt » Mon May 02, 2011 12:18 pm

jfeyes wrote:I have sent the folder contents to you. I had a peek first and I see that account2.html is showing:
<!-- URL: http://clyon:*****@legacyddns.zoneedit.com/auth/dynamic.html?host=lyonlusitanos.com&dnsto=71.126.6.11&type=A&park=0 -->
It should be using the dynamic.zoneedit.com URL. I do have it configured correctly, see screen shot above.


Hi Jack,

I think you found the issue!!!
The wrong server is used (well sometimes, cos sometimes it works).
The good news is that I can reproduce the issue locally.
So, hopefully, I should be able to provide a fix in the next days.

Thank you very much for your help and your patience.
Sorry for the troubles.

Regards
William

willynt
Site Admin
Posts: 242
Joined: Thu Mar 10, 2005 6:32 am

Re: DirectUpdate 4.6.6 not working with new zone edit site

Postby willynt » Mon May 02, 2011 2:17 pm

Hi,

After investigation, the issue arises when both "ZoneEdit" and "ZoneEdit legacy" are used at the same time.
Once a "legacy" domain has been updated, it overwrites the regular server, and so, the legacy server is always used :(

Here is a new plugin (v1.4.0 attached), fixing the server mismatch.
Both win32 and x64 versions are provided.
Simply stop the engine, overwrite the DUServ.dll (win32 or x64) and restart the engine.

Could you try it and confirm it fixes the issue?

If everything is OK, then I'll include this new plugin in the next official release.

Thx again for your help
Regards
William
Attachments
DUServ.dll.1.4.0.zip
DUServ.dll 1.4.0
(124.05 KiB) Downloaded 1241 times

jfeyes
Posts: 4
Joined: Fri Apr 29, 2011 11:06 pm

Re: DirectUpdate 4.6.6 not working with new zone edit site

Postby jfeyes » Mon May 02, 2011 9:47 pm

Thanks for your response! I have applied the file and now the new zone edit account works but the legacy ones don't. Connection was reset by destination host.
0x8184001b
duFail.png
duFail.png (48.38 KiB) Viewed 24799 times

willynt
Site Admin
Posts: 242
Joined: Thu Mar 10, 2005 6:32 am

Re: DirectUpdate 4.6.6 not working with new zone edit site

Postby willynt » Tue May 03, 2011 7:58 pm

Hi,

I can not reproduce the issue, it appears to work on my machine.
Can you check the content of the dump files, and confirm the right server is used for both legacy and non-legacy accounts?

Thx
William

jfeyes
Posts: 4
Joined: Fri Apr 29, 2011 11:06 pm

Re: DirectUpdate 4.6.6 not working with new zone edit site

Postby jfeyes » Tue May 03, 2011 10:18 pm

I rebooted the machine and all seems to be working now. After I replaced the dll you sent me I only stopped the service and restarted it.
So thank you it seems to have resolved the issue.


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